We help small businesses and nonprofits with IT support, AI, and custom software. Based in Memphis, we work with your team to fix everyday tech problems or build something you need. You’ll have someone to call when you need help.
You can start with an AI planning session, ongoing IT support, or software for getting agreements signed.
Before you buy another subscription, let’s look at what takes up your team’s time. We’ll help you choose a task to try with AI and decide how someone will check its work.
$2,500 one time · first month of AI guidance included
For one team of up to 15 people: discovery, an acceptable-use policy, a staff workshop, and a 30-day follow-up.
Get your AI game plan
Locked out of an account? Unsure whether to install an update? You get a personal contact to work through everyday tech problems with you for a set monthly fee.
$300 / month
No setup fee. First-month baseline review included. An initial three-month term; support scope and hours agreed upfront.
Talk about IT Essentials
Prepare your document in eScryber, send it for signatures, and keep the completed agreement on file. It’s built with nonprofits in mind.
See eScryber plansEnter your address to see speed, accessibility, and search scores from Google’s own test, plus the first things we’d fix. It takes about a minute. No email needed.
You’re hearing plenty about what AI can do. Working out what’s useful for your organization takes time you may not have.
We look at tasks like retyping intake forms or putting together a weekly report. Sometimes AI helps. Sometimes connecting two tools solves the problem. We’ll help you work out what’s worth trying and where a person needs to stay involved.
Once we’ve agreed on the work, we set it up and show your team how to use it. You can call us when something breaks or you need to change how it works.
Talk with us about your teamKeen gives your team resources and a place to ask questions. With Forward, we also handle setup and ongoing support within your agreed hours.
Work through a guide, join a clinic, or ask for a private checkup of a task your team wants to improve. The membership includes reviewed workflows and Community Learning.
Explore Keen CommunitiesForward includes the Community membership. We also review how your team works, help write policies for using AI, set up tools, and support your staff within your monthly hours.
See how Forward worksWe build software for everyday tasks, including answering calls, collecting signatures, and scheduling meetings.
AI receptionistHelloChimp answers business calls and takes down what callers need and how to reach them. You get a summary to review before you call back.
Ask about HelloChimp
Software creationTell Studio what you need, try the preview, and ask for changes in your own words.
Ask about HyperChimp Studio ↗Electronic signaturesPrepare an agreement, collect electronic signatures, and keep the signed copy. Built with nonprofits in mind.
See eScryber plans ↗Tools, learning & communityA membership for small organizations that want to do more themselves. Use the guides and tools, bring questions to a clinic, and learn from other members.
Explore Keen Communities ↗SchedulingConnect your calendar so people can book time with you without the back-and-forth emails.
Ask about BookMeAgentYou should understand the tools you rely on and know what to do when something goes wrong. We want your team to feel comfortable using what we build.
Your team needs to be able to review AI’s work and correct it. We plan for that when we set up a tool.
Small teams have limits on money and staff time. Both matter when we recommend what to build or buy.
Before a custom build, we discuss what you’ll own, what documentation you’ll receive, and who will maintain it.
Maybe your business needs a website, or your staff is running a whole program through spreadsheets. Show us how it works now and what’s difficult. We’ll help you decide what to build.
Walk us through the task and show us where you get stuck.
We agree on the scope, then give you something to try and respond to.
We finish and test the software, then hand it over with the documentation and support we agreed on.
Tell us what your team uses and where you need help. We’ll agree on what we’ll look after, how to reach us, and the support included.
You can work with us on IT support, AI, or both. If you already have an IT provider, we can discuss how the responsibilities fit together.
Discuss IT support ↗Notes on AI, technology, and the people doing the work.
Before evaluating an AI investment, define the work that needs to improve and what better work would make possible.
Follow a website inquiry through to a person’s response. For small businesses and nonprofits, the right software choice depends on the missing step and what it will take to maintain it.
Start with a repeated task your team can explain and check. A small trial can show whether automation helps after review and correction time are counted.
You don’t need a finished plan. Tell us what you need help with, and we’ll start there.
